FAQ

• What are the advantages of your company?

  A1: We are the manufacturer. we are a specialized group company dedicated to building a comprehensive service provider for energy consumption terminals in the world.

  A2: With 30 years’ experience, Censtar is one professional manufacturer for fuel gas station equipment including fuel dispenser, auto tank gauge, fuel management system, fleet RFID POS system and other equipment.

  A3: With 30years’ experience, Censtar provide high quality total solution for LPG, LNG, LCNG, CNG area. Censtar has the finest equipment, the most favorable price, the most satisfactory service and the most reliable after-service.

• What certificate do you have?

  We was certified ATEX, OMIL, MID, CE, ISO9001, ISO1400, etc.

• What is terms of payment? MOQ?

  T/T,LC. 1 Set.

• What's the main market of your company?

  We have 100% market coverage rate in China and we are committed to serving global customers all over the world.

• How long is your warranty?

  A1:12 months from the installation or 16 months from the date of bill of lading which comes earlier occurs.

  A2: We offer technical support online free of charge for whole life time of equipment.

• How is your After-Sales Service?

  One you have bought our machine, you can call us or email us telling us the machine problems and any questions about the machines. We will reply to you with 24 hours and help you to solve the problem.

• How can I get more details of the machine?

  Please write down all your questions. And click send, we will reply you by mail in 24 hours. You can contact with us by E-mail, Whatsapp, Wechat, telephone.

• Can i visit your company?

  Welcome to visit our factory and it is our great pleasure.

• How long is your delivery time ?

  Generally it is about 30 days if the goods are not in stock. It is according to quantity.

• what is the main material?

  The fuel dispenser is made of stainless steel/painting steel/iron.

• What information may contain in your inquiry?

  A: 1) Technical parameters. 2) Photo of the products. 3)Price .4)Delivery time